PIRCH Delivers Next-Gen CX by Emphasizing Culture Over Tech
Next Gen Customer Experiences aren’t always about the tech. In fact, the more ‘tech-y’ a brand gets, the more human it must become at the same time. Customers won’t accept anything less. Especially if they’ve been to PIRCH.
PIRCH (www.PIRCH.com) sells kitchen appliances, plumbing fixtures, and outdoor gear for your home. The signs outside their showroom locations list another specialty area: Joy. Seeing that should give you the instant sense that this is not your average retailer.