What is NGCX?
Customer experience is now the #1 business differentiator, and Fortune 1000 companies are now in a race against time (an each other!) to wow customers with delightful experiences at every touchpoint.
Founded in 2011, NGCX (Next Generation Customer Experience) is where America's top executives responsible for customer experience meet, get inspired, and strategize for 2019 and beyond.
Inspiring 2019 Speakers Include
Josephine Holmboe
Creative Director, User Experience Design
Fidedivty Investments
Cecelia James
Director, Voice of the Customer Insights
AARP
Samuel Carrington
Service Design Manager
Lyft
Bradly Sax
Corporate Director, GuestPath
Delaware North
Kristi Langdon
Head of Customer Experience
Daimler Trucks
Aransas Savas
Senior Director, Strategy and Growth
Weight Watchers
The NGCX Community
From retail, finance, healthcare, hospitality and much more – NGCX is where world class customer experience innovators meet.
Who Attends NGCX?
The world’s most innovative companies - ranging from Fortune 500 to the America's most exciting startups, including:
#NGCX
Time is running out to join us for a one of a kind event that is energized by the passion of the customer experience community. Don't miss it!
"It felt really good to be surrounded by professionals who shared my passion for customer experience."
NGCX Successes: Janis Avila, Head of Client Experience, Union Bank