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What is NGCX?
Customer experience is now the #1 business differentiator, and Fortune 1000 companies are now in a race against time (an each other!) to wow customers with delightful experiences at every touchpoint.
Founded in 2011, NGCX (Next Generation Customer Experience) is where America's top executives responsible for customer experience meet, get inspired, and strategize for 2019 and beyond.
Inspiring 2019 Speakers Include
Creative Director, User Experience Design
Director, Voice of the Customer Insights
Service Design Manager
Corporate Director, GuestPath
Head of Customer Experience
Senior Director, Strategy and Growth
The NGCX Community
From retail, finance, healthcare, hospitality and much more – NGCX is where world class customer experience innovators meet.
Who Attends NGCX?
The world’s most innovative companies - ranging from Fortune 500 to the America's most exciting startups, including:
VP, Customer Experience Strategy, CXI Architects
Is Loyalty Really Dead? New Research Explores CX Trends in Retail
Exclusive Webinar: Tuesday, November 6th, 2018 @ 1:00 PM ET
Time is running out to join us for a one of a kind event that is energized by the passion of the customer experience community. Don't miss it!
"It felt really good to be surrounded by professionals who shared my passion for customer experience."NGCX Successes: Janis Avila, Head of Client Experience, Union Bank