Maker of Good: I joined Leesa Sleep 2019 after nearly 10 years in the BPO space running call centers across the world with 500+ seats for fortune 50 companies. I have a passion for people management but was getting burnt out at trying to mold processes for the masses and squishing people into them. I wanted to feel my work had more meaning. I wanted to be creative in my approach to building relationships. I wanted an autonomous team that did more than act as drones answering a phone. I wanted to have a lasting impact in my community and in the world. I wanted to work for this B Corp and proud we have donated over 36,000 mattresses to people in need. Solver of Problems: I am driven by an insatiable need to fix problems. If it can be observed or measure it can be fixed. I love researching to learn all the aspects of the problem, partnering with experts to find solutions, and generally making everyone’s life better. Data and drive! Mother of Cats: I have a wonderfully supportive husband named Tyler and two fur babies; Ender and Valentine. My greatest dislike is referring to myself in the 3rd person. I spend my free time consuming SciFi content and dreaming of what the future will look like.
Check out the incredible speaker line-up to see who will be joining Ciara.
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