NGCX 2019

March 25 - 27, 2019

Hyatt Regency Indian Wells, CA

Contact Us: 1.888.482.6012

Mark Smith


Senior Design Lead– CX
Kohls


2:40 PM Panel Remix Part One: Omni Channel Digital Experiences: Where CX and UX Converge

•Where your business is today in terms of CX and UX working together to build digital experiences that work best for your customer
•Better understanding some of the technical elements of UX so that you can 
•Taking on the innovative spirit of your UX teams and finding your voice in the realm of digital experiences
•Looking at the trend of merging UX and CX departments and what that means for the future of omni-channel customer experiences





Check out the incredible speaker line-up to see who will be joining Mark .

Download The Latest Agenda