NGCX 2020

August 17 - 19, 2020

Hyatt Regency Indian Wells, CA

View All Speakers
Melissa Frazier, Nurse Director of Patient Experience at Crawford County Memorial Hospital

Melissa Frazier


Nurse Director of Patient Experience
Crawford County Memorial Hospital

Melissa Frazier is the Nurse Director of Patient Experience at Crawford County Memorial Hospital in Denison, IA.  Melissa has a decade of experience as a nurse and is a new, innovative nurse leader.  Her education includes a Bachelors of Science in Nursing along with a Bachelors of Arts in Psychology.  She has been involved with several trainings and presentations at her current hospital.  Melissa has a passion for customer service and caring for individuals as a whole.  

Check out the incredible speaker line-up to see who will be joining Melissa.

Download The Latest Agenda

Day One: Using Customer Insights to Streamline Experiences

Monday, August 17th, 2020

1:50 PM Healthcare: Holding Employees Accountable to Service Standards

We use cookies and similar technologies to recognize your visits and preferences, as well as to measure the effectiveness of campaigns and analyze traffic.
To learn more about cookies, including how to disable them, view our Cookie Policy