Phil leads Lenovo’s World-Wide Customer Experience mission for its Data Center Business Unit. Prior to his role at Lenovo, he was Director of Global Customer Experience and Enterprise Excellence at Lexmark International, Inc. He is a certified Customer Experience Professional (CCXP) and a certified Lean Practitioner with over 20 years of experience in leading worldwide teams in Customer Experience, Product Development, Quality, and Lean Six Sigma. He holds a Bachelors and Masters of Engineering in Electrical Engineering from the University of Louisville’s Speed Scientific School.