Day One: Using Customer Insights to Streamline Experiences
Monday, August 17th, 2020
How can brands prepare for future customer
experience improvement opportunities? How will the
technology evolve along with tomorrow’s consumer?
Get a holistic view of the future of the CX, as you hear
from senior executives across top brands across all
-What will your CX’s team’s role be as customer
experience continues to grow in importance across
-How will technology like AI, VR, AR and Voice impact
the role of CX?
-What strategies are in your future roadmap for