NGCX 2019

March 25 - 27, 2019

Hyatt Regency Indian Wells, CA

Contact Us: 1.888.482.6012

Timothy Embretson


Director, Retail User Experience
Best Buy


10:50 AM Keynote: Equipping Your Employees with Tools to Help Customers When Keynote: A Customer First Approach They Need it

he employees within your organization that come face to
face with your customers play an incredibly key role in how
your customer experiences your brand. Do you know the
role that your frontline customers play within your stores
or via phone? Do they have the right tools in their hands to
help your customers when they need it? Join this session
to hear more about how to be designing products for your
frontline employees that make them the ultimate ingredient
in your CX success batter.


Check out the incredible speaker line-up to see who will be joining Timothy .

Download The Latest Agenda