March 25 - 27, 2019
Hyatt Regency Indian Wells, CA
Executive Director of Creative and User Experience
There is a business case for kindness – attracting and retaining top talent, helping our customers fall in love with your company and building business by leading with love. Whether you are a manager of people or part of a team, you can both guide and begin with love, compassion and empathy for your team—and your beloved customers. When employees feel cared for and part of a work family, they are happier and more likely to stay and treat customers with warmth and compassion. I will show you how to create a work family based on loving-kindness, and watch your success and productivity skyrocket. You’ll learn how to build and amplify a culture that nurtures great work and truly cares about people – both employees and customers. You’ll also discover how to use intuition in hiring and create an ego-free environment that retains top talent and supports mindfulness practices, which increase innovation, creativity and happiness. Sounds like a no-brainer, but it is hard and you have to work at it. Learn how to make it a priority and a non-negotiable part of your culture. It can happen, and my team is a living example. I will even do a guided meditation as part of the talk. It is time to love what we do, how we do it and whom we do it with. Life is short. Work happy.