NGCX 2020

March 23 - 25, 2020

Hyatt Regency Indian Wells, CA

NGCX Sponsors

Past Sponsors (2019)

CEMOSoft
Website: https://www.cemosoft.com

CEMOSoft is an Arizona LLC.  CEMOSoft addresses the needs/challenges shared by CEO/business leaders – ·      Engage and learn from customers/consumer Millennials, Generation Z-1, Build Brand, Improve business performance operations and customer services, Position to sell and build big ‘smart’ data for continued growth.CEMOSoft focuses on CEOs #-1 capability pick for... Read More

Conversocial
Website: http://www.conversocial.com

Conversocial enables brands to deliver seamless customer service over social messaging channels. A strategic partner from day one, we have proven experience in transforming platform, processes and people to help our partners navigate the necessary complexities of digital customer care. Our award winning customer engagement platform has enabled hundreds of... Read More

East Bay Group/Suite Cx
Website: http://www.suitecx.com

East Bay Group and SuiteCX™ are the only combination of world class consulting and customizable end-to-end customer experience, journey mapping and journey analytics platform on the market, built by CX practitioners for CX practitioners.  In addition to the most robust customer journey mapping capabilities, the platform allows you to improve... Read More

GoodData
Website: http://www.gooddata.com

GoodData is the only platform that provides the creation, delivery, and automated management of analytics at massive scale. We enable companies to embed analytics within their products to deliver insights for their customers, partners, and other users to make business-critical decisions. More than 50 percent of the Fortune 500 are... Read More

Helpshift
Website: https://www.helpshift.com

Helpshift bridges the disconnect between conventional customer service channels — like email and phone support — and a growing consumer base that does more on mobile phones andhas a strong preference for messaging as their primary mode of communication. Through Helpshift’s AI-powered support platform, companies can resolve issues more efficiently,boosting... Read More

Luminoso Technologie,Inc.
Website: https://www.luminoso.com

Luminoso’s customer analytics solution for global B2C enterprises understands and quantifies customer feedback at scale, so you can improve the customer experience.  Unlike other analytics technologies, which can’t handle unstructured data withoutmonths of expensive, hands-on tuning and massive data collection efforts,Luminoso can understand high volumes of constantly arriving customer feedbackwithin minutes,... Read More

Interactions
Website: https://www.interactions.com

Interactions provides Intelligent Virtual Assistants that seamlessly assimilate conversational AI and human understanding to enable businesses to engage with their customers in highly productive and satisfying conversations. With flexible products and solutions designed to meet the growing demand for unified, omnichannel customer care, Interactions is delivering unprecedented improvements in the... Read More

MaritzCX
Website: www.maritzcx.com

MaritzCX is your partner in driving high-value customer experience programs. We provide customer experience management for big business. We believe organizations need customer experience (CX) programs that drive high value and high return. We help increase customer retention and lifetime value by ingraining customer experience-driven insight and action into the... Read More

Microsoft
Website: https://www.microsoft.com/en-us/

Microsoft Corporation is an American multinational technology company headquartered in Redmond, Washington. Microsoft develops, manufactures, licenses, supports and sells computer software, consumer electronics, personal computers and software services. At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded... Read More

Opinator
Website: https://www.opinator.com/

OPINATOR Connects Businesses with People. Its Real-Time Customer Experience Management platform enables you to generate and manage digital interactions in a NEW, SMARTER, and FUN! way over multiple channels (from websites and mobile apps, to chatbots and social networks) to create a stronger emotional bond with your existing and potential... Read More

Pitney Bowes
Website: http://www.pb.com

Pitney Bowes is a global technology company powering billions of transactions – physical and digital – in the borderless world of commerce.  Leading organisations around the world rely on our software and data solutions to create powerful personalised and interactive engagements with customers by understanding the relationships between people, places,... Read More

Quadient
Website: www.quadient.com

Quadient helps companies deliver meaningful interactions with current and future customers. A Neopost Digital Company, the Quadient portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization... Read More

Rightpoint
Website: http://www.rightpoint.com

Rightpoint is an independent customer experience agency with technology at its core. We create impactful digital experiences driven by insight, strategy, design, and technology to help clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1,000 companies and has been named one of Crain's 50 Fastest... Read More

Soul Machines
Website: http://www.soulmachines.com

Soul Machines™ is a ground-breaking high tech company of AI researchers, neuroscientists, psychologists, artists and innovative thinkers; re-imagining how we connect with machines.We bring technology to life by creating incredibly life-like, emotionally responsive artificial humans with personality and character that allow machines to talk to us literally face-to-face! Our vision... Read More

Talla
Website: https://talla.com

Talla is an AI-Powered Automation Platform for service and support teams. Talla integrates with your existing systems and workflows to build machine learning models of common tasks, answer common questions, and make every rep more productive, with the most accurate AI-powered performance on the market. Read More

UBTECH Robotics
Website: http://cruzrrobot.com/

Established to provide cutting-edge technical solutions, UBTECH Robotics is a highly innovative software house, systems integrator and technology provider. The company is best known globally as the industry leader in humanoid robotics as well as its award-winning JIMU Robot line of robots designed to support STEM education in a fun,... Read More

VideoCX
Website: https://videocx.com/

VideoCX by Voxpopme is a new video-first customer experience platform designed to bring the voice of the customer to life. By putting cutting-edge video insight and analytics in your programs, VideoCX gives you deeper insights and drives internal impact across the entire business. We give you the story behind the... Read More

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